Logistics Coordinator

What does a Logistics Coordinator do?

A Logistics Coordinator oversees the daily flow of goods, information, and communication within the supply chain to ensure every shipment is delivered accurately and on time. They manage scheduling, routing, and coordination between clients, carriers, and internal teams to prevent delays and optimize resources. This role requires organization, multitasking, and human judgment that goes beyond automation—balancing efficiency with real-world challenges. Logistics Coordinators keep operations running smoothly and customers informed every step of the way.

Tier 1

.

 1 to 2
years of
experience

Tier 2

.

 3 to 5
years of
experience

Tier 3

.

 > 5
years of
experience

ABOUT THE ROLE

Roles and Responsibilities

  • Coordinate shipments and ensure smooth communication among shippers, carriers, and customers.
  • Manage transportation schedules and documentation for inbound and outbound deliveries.
  • Monitor daily logistics activities to identify and resolve delays or service gaps.
  • Verify shipment accuracy, cost efficiency, and carrier performance.
  • Communicate proactively with stakeholders to update on delivery status and scheduling.
  • Support billing, claims, and inventory processes by ensuring accurate shipment records.

Day-to-Day Duties

  • Schedule and dispatch freight according to client priorities and service commitments.
  • Track shipments through TMS or carrier portals and follow up on exceptions.
  • Prepare and process shipping documentation, including bills of lading and manifests.
  • Liaise with warehousing, procurement, and customer service teams to align schedules.
  • Verify carrier invoices and confirm delivery completion before billing.
  • Generate daily logistics reports summarizing shipment status and performance.

SKILLS AND TOOLS

Soft Skills

  • Excellent communication and coordination skills
  • Time management and prioritization
  • Problem-solving and critical thinking
  • Attention to detail and accuracy
  • Adaptability and resilience under pressure
  • Accountability and teamwork

Hard Skills

  • Proficiency in TMS and ERP systems
  • Understanding of freight and transportation operations
  • Shipment scheduling and load planning
  • Documentation and compliance accuracy
  • Cost tracking and reporting analysis
  • Customer service and escalation management

Tools

McLeod Software or TMW Systems 85%
SAP or Oracle NetSuite 80%
Microsoft Excel or Google Workspace 90%

Education

Common Educational Backgrounds and Careers for this Role:

  • Logistics and Supply Chain Management
  • Business Administration
  • Operations Management
  • Industrial Engineering
  • Transportation and Distribution
  • Associate’s Degree
  • Bachelor’s Degree

CANDIDATES TESTS

Tests & Evaluations for Candidates

Shipment Coordination & Scheduling

Assesses ability to interpret logistics data, optimize delivery schedules, and coordinate shipment timelines using analytics and forecasting tools.

8/10

Strong organizational and decision-making skills ensure candidates can manage multiple shipments, prioritize schedules, and maintain delivery precision under time constraints.

Communication & Problem-Solving Simulation

Evaluates communication clarity, analytical reasoning, and responsiveness when resolving shipment discrepancies, data gaps, or performance issues.

8/10

Effective communication and responsiveness demonstrate the candidate’s ability to collaborate across teams, resolve delivery issues, and keep stakeholders informed.

Documentation & Reporting Accuracy

Measures precision in maintaining clean datasets, generating dashboards, and creating analytical reports that support supply chain decision-making.

8/10

High attention to detail ensures candidates can maintain complete shipment records, track performance metrics, and support audit-ready documentation.